SHIPPING & RETURNS

Shipping Policy

Before shipping all orders go through a 3-5 business day processing time. Processing time include orders being made from scratch, packaged in packaging and shipped out.

Return & Exchange Policy

You can always contact us for any return question at hefavorskincare.info@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards. All sales are final and there a no refunds.